Trust & Safety
Submit a complaint
Report a supplier, buyer, payment, or platform issue. Our trust & safety team investigates every report and responds within 48 hours.
Trust & Safety
Report a supplier, buyer, payment, or platform issue. Our trust & safety team investigates every report and responds within 48 hours.
Only payments made through the official DirectGro payment gateway are valid. We do not accept payments made to any personal UPI ID, bank account, QR code, or any other payment method. "DirectGro" is our only official brand. If you make a payment anywhere else or under any other name, you will be solely responsible for it.